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11 min read

Service With Software: The Model Explained

AI made 7 out of 10 the new average. A service powered by software you built yourself: what qualifies, what doesn't, the margin maths of the model in the middle, and why the real moat is your data and the people trained on it.

7 min read

Service as Software vs Service With Software

Two names one word apart, pointing at opposite futures. Service-as-Software replaces the people with agents. Service With Software arms them. Where each thesis is right, and why context is the thing that breaks the replacement model.

8 min read

How to Build Your Own Business Software

What we built first at StudioHawk, what flopped, the team structure that made it work, what to keep renting, and the maintenance tax nobody budgets for. The code is the easy bit.

7 min read

How I Built Australia's #1 SEO Agency From Scratch

It started with my dad's business getting scammed by an SEO agency. I was 13. I taught myself SEO to fix it - and that moment of anger became a company. Here's the real story.

6 min read

100 Speaking Events Later: What I've Learned

Nobody starts as a naturally gifted public speaker. My first event flopped. Here's what 100+ events across 12 countries actually taught me about getting on stage and being worth listening to.